Privacy Policy
At Arsenal Électrique, your privacy is our priority. Here's how we handle your information with the same care we bring to our electrical installations.
1 Information We Collect
We collect information that you provide directly to us through our contact form, when requesting a quote, or by phone.
This includes: name, email address, phone number, city (Laval, Montreal, Rosemère, Boisbriand, etc.), and details about your electrical project (code compliance, solar installation, generator, emergency).
We use essential cookies for site functionality and anonymous traffic analysis.
2 How We Use Your Information
To respond to your quote requests and schedule our interventions in Laval, Montreal, North Shore, and Laurentians.
To communicate with you regarding your electrical project and ensure post-intervention follow-up.
We do not sell your data to third parties and do not use your information for unsolicited marketing.
3 Protection and Security
Your data is stored on secure servers with SSL encryption.
Only Arsenal Électrique employees (license RBQ 5844-2757-01) have access to your information, strictly for service needs.
We retain your data only for the duration necessary to complete the project and meet legal obligations.
4 Your Rights
Right of access: you can request a copy of your personal data.
Right of rectification: modification or deletion of your information upon simple request.
Right of opposition: you may refuse the use of your data for future communications.
Questions about your data?
Our team is available to clarify our privacy policy.
Control Your Data
Under Quebec law, you have important rights regarding your personal information.
Access to Your Data
Obtain a complete copy of the information we hold about you within 30 days.
Rectification
Correct any inaccurate or incomplete information regarding your profile or project history.
Deletion
Request permanent erasure of your data once the project is completed (except legal obligations).
Portability
Receive your data in a structured format to transfer it to another provider if needed.
Let's Talk About Your Privacy Rights
If you have questions about this policy or wish to exercise your rights (access, modification, deletion), contact us directly. We respond within 24 to 48 business hours.
RBQ License
5844-2757-01
Phone
514-820-6651Business Hours
Mon-Fri 7am-5pm
24/7 Emergency Service
Service Area
Laval, Montreal, North Shore
Up to Saint-Agathe-des-Monts
Request your free quote
Fill out the form and we will contact you within 24h