514-820-6651 FR
24/7 Emergency Service

Electrical Emergency?

Rapid response 24 hours a day, 7 days a week in Laval, Montreal, and North Shore

514-820-6651

Average response time: 15-45 minutes

24/7
Available
15-45
Minutes
100%
RBQ Certified
$0
Emergency quote
RBQ CMEQ CCQ APCHQ Hydro Québec
Critical situations

Emergency situations we handle

Don't take risks. Call us immediately if you experience any of these issues

Burning smell

Sign of overheating or electrical arcing. Risk of imminent fire.

Cut power and call immediately

Short circuit

Sparks, crackling sounds, or breaker constantly tripping.

Don't reset the breaker, call us

Total power outage

No electricity throughout the building while neighbors have power.

Check the panel then contact us

Overheating

Outlets, switches, or cables abnormally hot to the touch.

Unplug devices and call us

Electrical flooding

Water in contact with electrical installation. Risk of electrocution.

Cut main power first

Electric shock

Sensation of shock when touching an appliance or outlet.

Don't touch anything and call emergency
Safety instructions

What to do while waiting for our arrival?

Your safety is our absolute priority. Follow these instructions while waiting for our technician to arrive.

Call now
1

Cut the power

If it's safe to do so, turn off the main breaker at the electrical panel.

2

Evacuate if necessary

In case of strong burning smell or smoke, leave the premises immediately.

3

Don't touch anything

Avoid any contact with outlets, switches, or suspect appliances.

4

Call emergency services

In case of fire or injury, dial 911 first.

Process

Our intervention process

A structured and rapid response to resolve your emergency efficiently

0-5 min

Call intake

Emergency assessment and immediate safety advice

5-15 min

Technician dispatch

Mobilizing the team closest to your location

15-45 min

On-site arrival

Response based on your area and time of day

45-90 min

Diagnosis & repair

Problem identification and on-site repair if possible

Service area

Areas we serve

We respond quickly throughout Greater Montreal and the North Shore. Here are the average response times by sector.

Response times

Laval
15-20 min
Montreal
25-35 min
Rosemère
20-25 min
Boisbriand
20-25 min
Sainte-Thérèse
25-30 min
Blainville
25-30 min
Terrebonne
30-40 min
Repentigny
35-45 min

Why choose us?

  • Available 24/7

    Even nights and holidays

  • CMEQ certified electricians

    RBQ license 5844-2757-01

  • Quote before work

    No surprises on the bill

  • Repair warranty

    5-year warranty on all our work

  • Fully equipped

    Rapid on-site resolution

Electrical emergency right now?

Don't wait! Our team is ready to respond immediately.

514-820-6651
Response within 15-45 min
No hidden travel fees
Laval, Montreal, North Shore
FAQ

Frequently asked questions

Voici les questions les plus fréquentes. N'hésitez pas à nous contacter pour toute autre information.

Cliquez pour déplier
Our average response time is 15 to 45 minutes depending on your location and time. We prioritize emergencies involving fire risk or electrocution. Our on-call team is available 24/7, including holidays.
Our emergency rate is $195 for travel and the first hour of work (including evenings and weekends). Additional hours are billed at $125/hour. Extra fees apply for weekend and holiday interventions. A detailed quote is provided before any work begins.
Turn off the main electrical power at the panel if it's safe to do so. Avoid touching the outlets, switches, or affected appliances. In case of burning smell or smoke, evacuate the premises and wait outside. Never reset a breaker that trips repeatedly.
Absolutely! Our emergency service operates 24 hours a day, 7 days a week, 365 days a year. A team of electricians is always on call and ready to respond, even in the middle of the night or on holidays.
Electrical emergencies include: burning smell or melted plastic, hot outlets or switches, visible sparks, total power outage, electric shock, damaged cables, flooding affecting electrical installation, and any breaker that trips repeatedly. When in doubt, call us!
Contact

Non-urgent request?

For non-emergency requests, use our form and we'll contact you as soon as possible.

Phone (emergency)

514-820-6651

Email

info@arsenalelectrique.ca

Business hours

Mon-Fri: 7am - 5pm

Emergency 24/7

RBQ License

5844-2757-01

Request your free quote

Fill out the form and we will contact you within 24h

Response guaranteed within 24 hours • RBQ License 5844-2757-01